Frequently asked questions

After our photo shoot, how do we get our photos?

We will upload everyone’s photos to an online gallery. You can give your team access to the gallery so they can download their pictures individually. Everyone gets the highly edited image cropped 2 different ways. The first crop is vertical and the second crop is square for sites like LinkedIn that require square.

How much space do you need to setup inside our office?

The ideal space will be at minimum 12 ft. wide by 15 ft. long. Ceilings a minimum of 8-10 ft. Larger space is better, but these are the minimums just to get an idea.

Will you come to our location to take our team’s headshots?

Yes, 99% of the companies we work with do them at their location.

What if one of our team members doesn’t like their edited headshot?

We guarantee our work. If we can edit their picture differently to get it the way they want, we will do so. If they are not satisfied after a re-edit, we will re-take their picture if that’s what they want.

How long will it take for each of my team members to get their headshot taken?

We make it very efficient and easy for your team members. We schedule approximately 3 people every 10 minutes so nobody will have to wait longer than 5-6 minutes.

What is included with headshot retouching?

We want your headshot to look like the best version of you. Below are the items we look at when retouching:
Areas in the photo that are too bright are toned down and shadows are enhanced.
Lint on clothing is removed.
Skin blemishes are removed or lightened. This includes pimples, dry skin, minor scars and any discolorations.
Shiny patches of skin are minimized.
Under eye bags are lightened.
Wrinkles are softened.
Eyes are whitened, brightened and sharpened.
Discolored teeth are whitened and cleaned.
Flyaway hairs are removed.
Visible nose, ear and unwanted facial hairs are removed.

Do you charge extra for headshot retouching?

Retouching is included in our pricing. Everyone gets their best picture highly edited. That picture is edited and cropped in vertical and then one square (sites like LinkedIn want square). Editing includes removing any blemishes, stray hairs, softening skin and brightening eyes, etc… Sometimes people want more editing, less editing or love it just the way it is. We want to make sure it is edited the way you want, so let us know if there is anything else we can do.

How long does it take to get the pictures delivered back after they are taken?

Files are delivered within 7-10 business days.

What is the process?

We schedule 3 people every 10 minutes so that people don’t have to wait in line. People come at their scheduled time, and it takes between 2-5 minutes / person.

Do you accept Employer Branding requirements?

Many of our clients have us take hundreds of headshots for all of their team members. One of the main reasons is so all their people have a professional headshot for online presence. This not only helps the image of each individual, but also raises the image of the company as well. If you have a branding guideline that you want us to follow, definitely let us know.

General Wardrobe Recommendations

  • Confidence is important. Choose an outfit that you are comfortable in and feel your best.

  •  Darker tones for tops are best for lighter skin as they add depth and contrast. The opposite is true for darker skin tones.

  • Avoid wearing all white unless it is worn with a suit jacket or sweater on top as it tends to lose detail.

  • Bring your outfit with you and change into it just before your session to avoid wrinkles.

  • If wearing a polo, consider the wrinkle free options, they work best.

  • Go with outfits that do not have excessive patterns, bold stripes or logos. Solid colors are the best.

  • Watch the neckline. V-necks are great and accentuate your features but avoid going too low.

  • If you can’t decide, bring multiple outfits and we can help you decide what looks best.

  • Remove everything from your pockets such as wallets, keys and phones as they can be visible in photos.

  • Avoid sleeveless top


More Professional Headshot Tips

  • Smile: At the end of the day, the key to a wonderful business headshot is your smile. It might take you a few moments to relax in front of the camera. Once you’re comfortable, stare straight down the barrel of the lens and think of someone you love. That feeling shows up as a beautiful smile in your mouth and your eyes.

  • Jewelry: Choose simple earrings and necklaces. Keep the focus on the face. Big statement jewelry takes away from the headshot.

  • Glasses: Many clients ask us if they can wear their glasses for the headshot. Yes, definitely. A couple of tips. If we are doing the headshots outside, the only issue is if you have transition lenses because they will be dark. If you have a pair without the transition lenses, they would work better. As for glare, we have many ways to avoid that so no worries.